Some Outlook / Microsoft Exchange users are not receiving Vercel login verification emails

Incident Report for Vercel

Resolved

The issue affecting the delivery of Vercel login verification emails to some Outlook / Microsoft Exchange users has been resolved. Our monitoring systems indicate that email deliverability has returned to normal levels. If you previously experienced delays, you may need to request a new login verification email.
Posted Feb 20, 2025 - 23:17 UTC

Update

We have observed that deliverability rates are now improving for customers, and will continue to monitor this issue. Customers may need to request a new login verification email if previous emails have not yet been received.
Posted Feb 19, 2025 - 07:04 UTC

Update

We're continuing to monitor this issue.
Posted Feb 19, 2025 - 00:24 UTC

Update

We're continuing to monitor this issue.
Posted Feb 18, 2025 - 23:58 UTC

Update

We're continuing to monitor this issue.
Posted Feb 18, 2025 - 23:25 UTC

Update

We're continuing to monitor this issue.
Posted Feb 18, 2025 - 22:00 UTC

Update

We're continuing to monitor this issue.
Posted Feb 18, 2025 - 21:17 UTC

Monitoring

We have identified impact is isolated to users of Outlook / Microsoft Exchange. We are monitoring for updates and will continue to share information as it becomes available.
Posted Feb 18, 2025 - 20:50 UTC

Update

We are continuing to investigate this issue.
Posted Feb 18, 2025 - 20:49 UTC

Update

We are continuing to investigate this issue.
Posted Feb 18, 2025 - 20:27 UTC

Update

We are continuing to investigate this issue.
Posted Feb 18, 2025 - 20:12 UTC

Update

We are continuing to investigate this issue.
Posted Feb 18, 2025 - 19:57 UTC

Update

We are continuing to investigate this issue.
Posted Feb 18, 2025 - 19:43 UTC

Update

We are continuing to investigate this issue.
Posted Feb 18, 2025 - 19:27 UTC

Investigating

Some Outlook / Microsoft Exchange users are not receiving Vercel login verification emails. We are actively investigating this issue.
Posted Feb 18, 2025 - 19:12 UTC
This incident affected: Dashboard (Dashboard).